驗證審核
驗證審核項目的目的是收集數據,以使TIA-BPC能夠確認TL 9000認證過程的完整性。這個為期兩年的項目包括為期一天的審核,每次審核由兩名獨立的審核員進行,以確保并確認TL 9000第三方認證流程的完整性。TIA-BPC成員在2009年12月的投票中批準了驗證審核項目。
評估的組織是隨機選擇的,同時確保覆蓋全球。所選組織必須參加一次性項目,才能保持TL 9000認證。
Is there quantitative data to justify this effort?
There have been documented Service Provider complaints to Accreditation Bodies, based on
supplier audits. In addition, there have been comments (relative to both ISO & TL) that there are
bought certificates. The intention of the Validation Audit is to gather data to provide the QuEST
Forum 90% confidence that at least 90% of the certificates are valid based on the sampling plan.
While this effort came about due to the comments, the QuEST Forum realizes that oversight of the
third-party process is needed and data must be gathered to determine what, if any, improvements
are needed. The data will provide objective evidence relative to the integrity of the 3rd-party
process.
Why not implement witness audits?
Witness audits were considered, but it was decided by consensus that this was not the approach to
take. The decision was based on the fact that when a CB would be observed, their performance
would be at their best. In addition, witness audits would be significantly more costly to support.
Witness audits do not provide the detailed data the Validation Audit Process will provide.
The Validation Audit documents states
that the validation audits will be paid by a flat fee estimated at $150 US dollars per certified TL 9000 registration. What does
TL 9000 registration mean?
Each individual TL ID/Profile is a TL registration. For example if your company has 5 TL IDs/Profiles
then you will be charged 5 x $150 = $750 US dollars.
What are other industries doing for oversight?
Aerospace conducts witness audits. The IAF has proposed several actions to improve ISO oversight including Validation Audits.
How many of these audits will take place?
23 audits will complete the project which is a statistically-based number based on the number of sites.
Who is conducting the audit?
The Accreditation Bodies are conducting the audits.
What is audited during the Validation Audit?
The foundational elements of a Quality Management System. Please reference the Validation Audit
Report at [link].